Frequently Asked Questions

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Family Insurance

Are my children eligible for free or low-cost coverage?

Yes, children may qualify for Medicaid or the Children’s Health Insurance Program (CHIP), even if you don’t qualify for Medicaid. CHIP provides comprehensive coverage for doctor visits, prescriptions, vaccines, and more.

Can my college-aged child stay on my plan?

Yes! Children under 26 can remain on their parents’ health insurance plan, regardless of whether they live at home, are married, or are in school.

Can my entire family be covered under one health plan?

Yes! Most ACA Marketplace plans allow families to enroll together under one policy. You can customize coverage to meet your family’s unique needs, including maternity care, pediatric services, and preventive healthcare for everyone.

Can my family keep our current doctors?

When selecting a plan, you can check if your family’s doctors are in-network. Many ACA plans offer broad networks of trusted providers to ensure you don’t need to switch.

Does ACA health insurance cover maternity care and pediatric services?

Yes! All ACA Marketplace plans include maternity care, newborn care, and pediatric services, such as:

  • Vaccines
  • Annual wellness checkups
  • Vision and dental care for children
How do I know if my family qualifies for ACA subsidies?

Subsidy eligibility is based on household size and income. For example, a family of four with an income between $30,000 and $120,000 may qualify for financial assistance. Contact us for personalized help.

How long does it take to apply for family health coverage?

The application process typically takes about 10–15 minutes. You can apply online, over the phone, or with help from one of our licensed agents.

What happens after I enroll my family in a plan?

Once enrolled, you’ll pay your monthly premiums directly to the insurance company. Your family’s coverage will begin on January 1 if you enroll by December 15 or February 1 if you enroll by January 15.

What if I can’t afford health insurance for my family?

Many families qualify for financial assistance through the ACA, including:

  • Premium Tax Credits: Reduce your monthly premiums.
  • Cost-Sharing Reductions: Lower out-of-pocket expenses like deductibles and copayments.
  • Medicaid and CHIP: These programs provide free or low-cost coverage for eligible families and children.
What if my family has a major life change during the year?

If you experience a qualifying life event, such as:

  • Having a baby
  • Getting married or divorced
  • Relocating to a new area

You may qualify for a Special Enrollment Period (SEP) to adjust or start coverage outside the Open Enrollment window.

General Health Insurance

How to choose a health insurance plan?

Choosing the Right Health Insurance Plan

Selecting a health insurance plan can be overwhelming due to the variety of options available. Here are some key factors to consider:

  1. Assess Your Healthcare Needs: Consider your medical history, frequency of doctor visits, and any ongoing treatments.
  2. Compare Costs: Look at premiums, deductibles, copayments, and out-of-pocket maximums to understand the total cost of each plan.
  3. Check Provider Networks: Ensure your preferred doctors and hospitals are included in the plan's network.
  4. Review Coverage Options: Make sure the plan covers the services you need, such as prescription drugs, mental health services, and preventive care.

Taking the time to evaluate these factors can help you make an informed decision about your health insurance coverage.

What are the types of health insurance?

Types of Health Insurance Plans

There are several types of health insurance plans available, each with its own features and benefits. The most common types include:

  • Health Maintenance Organization (HMO): Requires members to choose a primary care physician and get referrals for specialists.
  • Preferred Provider Organization (PPO): Offers more flexibility in choosing healthcare providers and does not require referrals.
  • Exclusive Provider Organization (EPO): Similar to PPOs but does not cover any out-of-network care except in emergencies.
  • Point of Service (POS): Combines features of HMO and PPO plans, allowing members to choose between in-network and out-of-network providers.

Choosing the right type of health insurance depends on your healthcare needs and financial situation.

What happens if we miss the Open Enrollment deadline?

After January 15, you or your family can only enroll in a health plan if you qualify for a Special Enrollment Period or are eligible for Medicaid or CHIP, which offer year-round enrollment.

What is a deductible in health insurance?

Choosing the Right Health Insurance Plan

Selecting a health insurance plan can be overwhelming due to the variety of options available. Here are some key factors to consider:

  1. Assess Your Healthcare Needs: Consider your medical history, frequency of doctor visits, and any ongoing treatments.
  2. Compare Costs: Look at premiums, deductibles, copayments, and out-of-pocket maximums to understand the total cost of each plan.
  3. Check Provider Networks: Ensure your preferred doctors and hospitals are included in the plan's network.
  4. Review Coverage Options: Make sure the plan covers the services you need, such as prescription drugs, mental health services, and preventive care.

Taking the time to evaluate these factors can help you make an informed decision about your health insurance coverage.

What is preventative healthcare?

Preventive healthcare includes free services like routine checkups, vaccinations, and screenings. These services are covered at no cost under most Marketplace plans, helping you stay healthy and catch potential issues early.

Why do I need health insurance?

The Importance of Health Insurance

Health insurance is essential for several reasons. Firstly, it provides financial protection against unexpected medical expenses, which can be overwhelming without coverage. Secondly, having health insurance increases your access to healthcare services, allowing you to seek medical attention when needed without the fear of incurring high costs. Lastly, many employers offer health insurance as part of their benefits package, making it a valuable asset for employees.

Preventive Care

Health insurance often covers preventive services, such as vaccinations and screenings, at no additional cost. This encourages individuals to seek regular check-ups and maintain their health, ultimately leading to better health outcomes.

Open Enrollment

Can my entire family be covered under one health plan?

Yes! Most ACA Marketplace plans allow families to enroll together under one policy. You can customize coverage to meet your family’s unique needs, including maternity care, pediatric services, and preventive healthcare for everyone.

Does the ACA/Open Enrollment cover pre-existing conditions?

Yes! The ACA makes sure that all Marketplace plans cover pre-existing conditions without charging higher
premiums or denying coverage.

  • Conditions like diabetes, asthma, cancer, and pregnancy are fully covered.
  • You can't be denied coverage or charged more based on your health history.
What happens if we miss the Open Enrollment deadline?

After January 15, you or your family can only enroll in a health plan if you qualify for a Special Enrollment Period or are eligible for Medicaid or CHIP, which offer year-round enrollment.

What types of preventive services are covered?

Preventive services covered by ACA plans include:

  • Vaccinations (e.g., flu shots)
  • Blood pressure, diabetes, and cholesterol screenings
  • Cancer screenings like mammograms and colonoscopies
  • Counseling to quit smoking and for weight management
  • Routine checkups for adults, women, and children